The consumer provider rendered by the IIFL was good. IIFL possess a faithful customer support helpline to own home loans. You might phone call the newest IIFL customer service count home loan for questions linked to home loans and initiate issues to have lenders. In this post, you will observe various method of getting in touch with support service to own an IIFL mortgage.

IIFL Financial Customer care Amount

IIFL Construction Fund Limited was a subsidiary of IIFL Financing Minimal that’s one of the leading home loan providers in the field. If you intend so you’re able to avail of home financing out-of IIFL, it is certain out of continuous assistance from IIFL Home loan Customer service from the comfort of making an application for our home loan so you’re able to solving any issues regarding the house mortgage.

IIFL Financial Customer support

• Name the toll-100 % free IIFL Home loan Support service Matter 1860-267-3000, 7039-050-000 between nine.29 am and you can six.00 pm off Saturday so you’re able to Friday and anywhere between nine.31 in the morning to 4.00 pm toward Saturdays. The latest numbers are not operational towards Weekends and Public Holidays.
• You could potentially write in order to IIFL Home loan Customer care within to have advice or any queries regarding lenders at to register a criticism.
• You may request an excellent callback by giving your own cellular matter, current email address ID, and you may details of the inquire.
• You can purchase touching the corporate Office out of IIFL Homes Finance at the

• 1860-267-3000
• 7039-050-000

The aforementioned number are toll-totally free but they are functional simply anywhere between nine.30 am to six.00 pm off Saturday in order to Tuesday and you will anywhere between 9.29 am to help you 4.00 pm into the Saturdays. The quantity is not operational to the Sundays and you can Social Vacations.

But there is however a chatbot choice on the website regarding IIFL Housing Loans which your own requests would-be taken care of 24 hours every single day. You can get a real time talk to care for your inquiries.

Redressal out of Issues & Complaint System

IIFL have a basic means of joining and you may discretion out of complaints/grievances. Any one of the pursuing the steps is modified to join up an ailment from mortgage brokers.

• Telephone call the fresh new devoted IIFL Customer service Number Mortgage 1860-267-3000, 7039-050-000 ranging from 9.29 was so you can 6.00 pm from Tuesday to help you Saturday and ranging from 9.31 are to help you 4.00 pm towards the Saturdays. This new wide variety commonly on Weekends and on Societal Getaways.
• You might register the fresh new criticism on the internet in the You will be provided that have a criticism site matter which includes to get cited if the new ailment try escalated to better levels.
• You could get rid of your own pointers/problems regarding the suggestions/issues container that can be found at all IIFL Construction Finance twigs. The box might possibly be established on periodical menstruation of the Vigilance Administrator, together with grievances might be sent towards the Customer support team getting redressal.

A sign-up is additionally was able after all IIFL Homes Finance branches to have users to join up the grievances. The newest sign in could well be reviewed from the Vigilance Officer within typical durations together with grievances was forwarded on the Support service Team to have solution.

Redressal process additionally the time

To own problems joined at the twigs, an enthusiastic acknowledgement will be given within this per week and the designation and you can name of your own certified looking at the newest ailment. Should your complaint is entered from the dedicated helplines or perhaps meaningful link the IIFL Home loan Customer care, a complaint reference number will be provided, while the customers will be told regarding improvements.

IIFL Property Financing Limited often review the challenge and will posting a final react or obtain further date having reasons. This is complete within 6 days regarding the time regarding acknowledgment of grievance. When your redressal offered at this level isn’t satisfactory, the client would-be advised concerning the procedure of escalation away from the situation to better account.

The brand new matrix to have escalation of one’s criticism in the event the solution given from the department top is not sufficient is provided below

Top step 1: If an acknowledgement of the grievance received isn’t provided contained in this seven days or if perhaps the brand new quality isn’t as asked, you can raise an online consult or submit the challenge towards the issues redressal manager Sugandha Kochar from the or upload an excellent authored image in order to

Height dos: If there’s no response on the more than channel contained in this fourteen months or if perhaps the answer is disappointing then you can generate on the nodal officials appointed venue-wise to redress complaints on the respective Email IDs.

You will need to offer the fresh complaint resource provided. You are able to get in touch with the nodal work environment group out-of Monday so you can Tuesday between 9.31 am in order to 6.00 pm because of the calling the latest number

Height step 3: In case the quality available with the above channel was disappointing up coming you can intensify the matter then one step further by the writing to

Area Smart IIFL Mortgage Part Workplace Address

There are some twigs out of IIFL Houses Loans across the country. Listed here are branches in a number of of major cities in the the nation.