The customer services rendered from the IIFL try commendable. IIFL has actually a dedicated customer care helpline to own home loans. You can name brand new IIFL customer support matter mortgage having inquiries related to lenders and commence problems to own home loans. In this post, you will observe the different method of getting in touch with customer service getting an enthusiastic IIFL financial.

IIFL Financial Customer care Amount

IIFL Casing Money Limited are a subsidiary of IIFL Funds Limited that will be one of the main home loan providers regarding the industry. If you are planning in order to take advantage of a mortgage out of IIFL, you can be positive off continuous help from IIFL Mortgage Support service from trying to get the home financing so you’re able to fixing one problems with respect to our home mortgage.

IIFL Mortgage Support service

• Phone call the fresh new cost-100 % free IIFL Home loan Support service Count 1860-267-3000, 7039-050-000 between 9.30 are and you may 6.00 pm off Monday so you’re able to Monday and you can anywhere between 9.31 in the morning in order to cuatro.00 pm to your Saturdays. The fresh number aren’t functional to the Vacations and you may Societal Getaways.
• You could potentially develop to IIFL Financial Customer support at for recommendations otherwise any questions out-of home loans and also at to register an issue.
• You can even consult an effective callback by giving their mobile number, email ID, and you may information on the new query.
• You can get in contact with the corporate Office off IIFL Homes Money at the

• 1860-267-3000
• 7039-050-000

The above mentioned numbers was cost-totally free but are operational merely between 9.29 have always been so you’re able to six.00 pm away from Friday so you’re able to Saturday and you will ranging from 9.31 have always been to help you cuatro.00 pm toward Saturdays. The amount is not operational on Vacations and you will Social Vacations.

But there’s good chatbot solution on the internet site off IIFL Construction Finance in which your own questions would-be attended to 1 day every day. You will get a live talk with resolve their concerns.

Redressal out-of Problems & Grievance Program

IIFL have a standard means of registering and you can convenience regarding complaints/problems. Any of the after the strategies will be adjusted to join up a criticism off mortgage brokers.

• Phone call the newest faithful IIFL Support service Amount Home loan 1860-267-3000, 7039-050-000 anywhere between 9.30 am to help you 6.00 pm from Monday in order to Saturday and you may ranging from 9.31 am so you’re able to 4.00 pm toward Saturdays. New number commonly on Weekends as well as on Societal Holidays.
• You could register the newest issue online during the You are given having a grievance reference matter with becoming cited in the event the brand new criticism is actually escalated to better accounts.
• You might get rid of your own information/grievances in the recommendations/problems container that can be found whatsoever IIFL Construction Finance twigs. The box could be unwrapped from the periodical periods by Vigilance Administrator, in addition to complaints could well be sent to the Customer support team to possess redressal.

An enroll is additionally handled whatsoever IIFL Property Fund twigs to have customers to register its complaints. The newest register could be assessed of the Vigilance Officer at normal menstruation additionally the grievances will be forwarded into the Customer service Cluster having solution.

Redressal techniques additionally the time

To possess complaints joined during the branches, an enthusiastic acknowledgement will be provided contained in this a week in addition to the designation and name of formal examining the newest ailment. If for example the complaint try joined from devoted helplines or perhaps the IIFL Mortgage Customer support, an issue resource number will be given, as well as the customer could be informed personal loans in California towards improvements.

IIFL Property Money Minimal often review the issue and will post a last respond or ask for after that time with explanations. This is certainly done within this 6 months regarding the date off bill of problem. Whether your redressal provided at that top isn’t sufficient, the consumer would-be informed towards procedure of escalation off the issue to raised membership.

The matrix for escalation of your issue in the event the quality offered during the part peak isn’t sufficient is given below

Peak step 1: In the event the an acknowledgement of ailment acquired is not offered contained in this 1 week or if perhaps new quality isn’t as requested, you could potentially boost an internet consult otherwise submit the situation to the issues redressal officer Sugandha Kochar from the or publish an excellent written symbol to help you

Height dos: If there’s zero impulse regarding the a lot more than channel in this fourteen weeks or if the fresh new answer is discouraging then you can create into nodal officers designated place-smart to redress issues during the its respective Email address IDs.

You are going to need to estimate the brand new ailment site provided. It is possible to get in touch with this new nodal work environment team regarding Tuesday so you can Tuesday between 9.29 was so you’re able to six.00 pm from the getting in touch with the fresh new amounts

Level step 3: If your quality provided by the above mentioned channel is actually unsatisfying up coming you can elevate the matter then to the next level by the composing so you can

Area Wise IIFL Financial Department Work environment Target

You will find some twigs from IIFL Casing Financing across the country. Listed here are twigs in certain of the biggest towns inside the world.